G2 Vendor Directory

DaySmart Appointments vs. Wavetec

A side-by-side comparison based on G2 review data.

MetricDaySmart Appointments

by DaySmart

Wavetec

by Wavetec

Overall rating3.84.8
Review count4132
Ease of use8.49.4
Ease of setup7.79.1
Quality of support8.09.8
Meets requirements8.39.3
NPS21.9512296.666667
Small Business52.5%58.1%
Mid-Market30.0%22.6%
Enterprise17.5%19.4%
Total page views80194
Total LLM citations114470

DaySmart Appointments

DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done.

Pros

  • Scheduling Efficiency
  • Easy Scheduling

Wavetec

Wavetec is a global customer experience technology company that designs, builds and deploys queue management, self-service and digital signage solutions for banks, healthcare providers, government agencies, telecom operators and retailers. Since 1986, Wavetec has delivered more than 30,000 systems in over 80 countries, serving more than 160 enterprise clients and 500+ public sector and SME organizations. Wavetec owns the full stack, from in-house hardware and software to deployment and local support, so clients work with one accountable partner from design to rollout.

Pros

  • Customer Service
  • Customer Support
  • Response Time
  • Navigation Ease
  • Case Management
  • Appointment Management