G2 Vendor Directory

DaySmart Appointments vs. Engageware

A side-by-side comparison based on G2 review data.

MetricDaySmart Appointments

by DaySmart

Engageware

by Engageware

Overall rating3.84.4
Review count41131
Ease of use8.48.9
Ease of setup7.78.7
Quality of support8.08.9
Meets requirements8.39.1
NPS21.9512257.8125
Small Business52.5%19.8%
Mid-Market30.0%47.3%
Enterprise17.5%32.8%
Total page views80338
Total LLM citations114890

DaySmart Appointments

DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done.

Pros

  • Scheduling Efficiency
  • Easy Scheduling

Engageware

Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Efficiency
  • Time-saving
  • Knowledge Base