DaySmart Appointments vs. Engageware
A side-by-side comparison based on G2 review data.
| Metric | DaySmart Appointments | Engageware |
|---|---|---|
| Overall rating | 3.8 | 4.4 |
| Review count | 41 | 131 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.7 | 8.7 |
| Quality of support | 8.0 | 8.9 |
| Meets requirements | 8.3 | 9.1 |
| NPS | 21.95122 | 57.8125 |
| Small Business | 52.5% | 19.8% |
| Mid-Market | 30.0% | 47.3% |
| Enterprise | 17.5% | 32.8% |
| Total page views | 80 | 338 |
| Total LLM citations | 114 | 890 |
DaySmart Appointments
DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done.
- Scheduling Efficiency
- Easy Scheduling
Engageware
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required.
- Ease of Use
- Helpful
- Customer Support
- Efficiency
- Time-saving
- Knowledge Base