G2 Vendor Directory

CWILL Order Tracking vs. Increff WMS

A side-by-side comparison based on G2 review data.

MetricCWILL Order Tracking

by CWILL

Increff WMS

by Increff

Overall rating4.84.7
Review count136114
Ease of use9.59.4
Ease of setup9.59.5
Quality of support9.99.2
Meets requirements9.69.2
NPS88.23529483.928571
Small Business99.0%24.1%
Mid-Market1.0%58.3%
Enterprise0.0%17.6%
Total page views3,2591,003
Total LLM citations1442,030

CWILL Order Tracking

CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email.

Pros

  • Customer Support
  • Setup Ease
  • Tracking
  • Ease of Use
  • Tracking Efficiency
  • Customer Experience

Increff WMS

Integrated web-based cloud-hosted Warehouse Management System (WMS) & Order Management System (OMS) recognized in Gartner reports, Increff WMS is a comprehensive solution for retail brands to expose 100% inventory, in a single view, to both offline and online channels simultaneously. The world’s simplest and most efficient multi-channel order fulfillment and inventory management solution is quick to integrate and easy to implement. Its key features include: - Unique piece barcoding for serialization of each item, helping achieve 100% inventory and order picking accuracy.

Pros

  • Inventory Management
  • Ease of Use
  • Order Management
  • Customer Support
  • Tracking
  • Time-saving