G2 Vendor Directory

Crystal Practice Management vs. Eyefinity Encompass

A side-by-side comparison based on G2 review data.

MetricCrystal Practice Management

by Crystal PM

Eyefinity Encompass

by Eyefinity

Overall rating4.33.7
Review count2020
Ease of use8.68.7
Ease of setup8.67.7
Quality of support9.08.1
Meets requirements9.28.6
NPS47.368421-5
Small Business100.0%90.0%
Mid-Market0.0%5.0%
Enterprise0.0%5.0%
Total page views23476
Total LLM citations80585

Crystal Practice Management

Crystal PM is a practice management and EHR software platform designed specifically for eyecare practices helping to manage scheduling, clinical documentation, optical inventory, billing, payments, and patient engagement within one fully integrated system. Crystal PM is built around true system customization. Practices can tailor templates, layouts, shortcuts, and workflows to match how their office operates, allowing staff to work more efficiently with fewer clicks.

Pros

    Eyefinity Encompass

    Eyefinity Encompass® is an AI-assisted, cloud-based platform that helps eye care practices streamline operations, improve efficiency, and scale with confidence. Designed for practices of any size, it combines practice management, EHR, patient engagement, analytics, and customizable add-on solutions in one platform. With Eyefinity Encompass, providers can manage patient records, scheduling, billing, claims, optical ordering, and communications with labs and insurers through streamlined workflows.

    Pros