G2 Vendor Directory

CrowdStrike Charlotte AI vs. Splunk SOAR (Security Orchestration, Automation and Response)

A side-by-side comparison based on G2 review data.

MetricCrowdStrike Charlotte AI

by CrowdStrike

Splunk SOAR (Security Orchestration, Automation and Response)

by Cisco

Overall rating4.44.4
Review count2140
Ease of use9.88.5
Ease of setup9.88.2
Quality of support9.38.9
Meets requirements9.48.9
NPS5556.410256
Small Business19.0%25.0%
Mid-Market52.4%40.0%
Enterprise28.6%35.0%
Total page views361256
Total LLM citations2,7321,753

CrowdStrike Charlotte AI

Charlotte AI is CrowdStrike’s agentic AI security analyst, built to help teams accelerate security outcomes. Combining human expertise and autonomous reasoning, it delivers mission-ready agents that automate time-intensive work (detection triage, malware analysis, etc), embedded genAI features across the Falcon console (chat, command-line explanations, incident summaries, etc), and gives security teams the ability to orchestrate agents with speed and control.

Pros

    Splunk SOAR (Security Orchestration, Automation and Response)

    Splunk SOAR provides security orchestration, automation and response capabilities that allow security analysts to work smarter by automating repetitive tasks; respond to security incidents faster with automated detection, investigation, and response; increase productivity, efficiency and accuracy; and strengthen defenses by connecting and coordinating complex workflows across their team and tools. Splunk SOAR also supports a broad range of security operations center (SOC) functions including event and case management, integrated threat intelligence, collaboration tools and reporting.

    Pros

    • Automation
    • Security
    • Features
    • Threat Detection
    • Ease of Use
    • Real-time Monitoring