G2 Vendor Directory

Credible by Qualifacts vs. Zanda (formerly Power Diary)

A side-by-side comparison based on G2 review data.

MetricCredible by Qualifacts

by Qualifacts

Zanda (formerly Power Diary)

by Zanda

Overall rating3.54.7
Review count34307
Ease of use7.69.2
Ease of setup7.18.8
Quality of support7.69.4
Meets requirements8.69.1
NPS084.96732
Small Business14.7%99.3%
Mid-Market73.5%0.7%
Enterprise11.8%0.0%
Total page views4731,107
Total LLM citations1,33012,745

Credible by Qualifacts

Credible is an advanced web-based Electronic Health Record (EHR) system designed for behavioral health and human services. This comprehensive EHR supports various providers, from large multi-location to specialized agencies like CCBHCs, SUD treatment, residential/inpatient programs, and agencies that support Autism/IDD. Rated Best in KLAS for Software and Professional Services in Behavioral Health, Credible is recognized for its configurability, user-friendly interface, mobile accessibility, robust data analytics, and revenue cycle management capabilities.

Pros

    Zanda (formerly Power Diary)

    Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar and client management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, online forms and scored forms; - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and telehealth. Accepting waitlist requests.

    Pros

    • Ease of Use
    • Setup Ease
    • Customer Support
    • Scheduling
    • Helpful
    • Features