G2 Vendor Directory

Credible by Qualifacts vs. BestNotes

A side-by-side comparison based on G2 review data.

MetricCredible by Qualifacts

by Qualifacts

BestNotes

by BestNotes

Overall rating3.54.1
Review count3427
Ease of use7.68.0
Ease of setup7.18.9
Quality of support7.68.1
Meets requirements8.68.2
NPS040.740741
Small Business14.7%63.0%
Mid-Market73.5%22.2%
Enterprise11.8%14.8%
Total page views473123
Total LLM citations1,330151

Credible by Qualifacts

Credible is an advanced web-based Electronic Health Record (EHR) system designed for behavioral health and human services. This comprehensive EHR supports various providers, from large multi-location to specialized agencies like CCBHCs, SUD treatment, residential/inpatient programs, and agencies that support Autism/IDD. Rated Best in KLAS for Software and Professional Services in Behavioral Health, Credible is recognized for its configurability, user-friendly interface, mobile accessibility, robust data analytics, and revenue cycle management capabilities.

Pros

    BestNotes

    BestNotes is an all-in-one Electronic Health Record (EHR) and Customer Relationship Management (CRM) platform specifically designed for the behavioral health and addiction treatment industry. This comprehensive solution is tailored to meet the unique needs of clinicians, streamlining the entire care process from intake to outcomes. By integrating various functionalities into a single, cloud-based system, BestNotes helps treatment programs maintain compliance, enhance efficiency, and prioritize client care.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Product Satisfaction
    • Document Management
    • Staff Support