G2 Vendor Directory

CrankWheel vs. Realtime

A side-by-side comparison based on G2 review data.

MetricCrankWheel

by CrankWheel ehf.

Realtime

by Recursive Labs

Overall rating4.84.5
Review count13941
Ease of use9.79.8
Ease of setup9.79.8
Quality of support9.79.8
Meets requirements9.59.8
NPS91.24087695
Small Business67.4%17.1%
Mid-Market22.5%78.0%
Enterprise10.1%4.9%
Total page views1,61561
Total LLM citations1,57129

CrankWheel

Share your screen without any friction. Screen share in seconds during a voice call. You send a link via text or email and your viewer opens the session in any browser on any device. No download or registration is required for your viewer(s), even on their mobile phone. Add visuals to voice calls. No need to book a follow-up meeting, instead go seamlessly from phone call to full visual presentation. Establish trust faster and close the deal in the first cold call with CrankWheel.

Pros

  • Ease of Use
  • Screen Sharing
  • Simple
  • Easy Setup
  • Team Collaboration
  • Reliability

Realtime

Secure, download-free cobrowsing & full desktop screensharing that integrates with most major CRMs or via custom connector. Use our view-only, collaborative, or full desktop model to deliver concierge-level support to online customers on the web's most complicated tasks.

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Customer Engagement
  • Reliability
  • Service Quality