G2 Vendor Directory

Convertway by unicommerce vs. Close

A side-by-side comparison based on G2 review data.

MetricConvertway by unicommerce

by Shipway Technology

Close

by Close

Overall rating4.04.7
Review count122,124
Ease of use9.49.4
Ease of setup9.69.2
Quality of support10.09.4
Meets requirements9.49.2
NPS45.45454583.365019
Small Business91.7%79.4%
Mid-Market8.3%19.9%
Enterprise0.0%0.7%
Total page views1125,266
Total LLM citations41539,467

Convertway by unicommerce

Convertway by Unicommerce is a powerful SMS & WhatsApp automation tool crafted specifically for e-commerce and D2C brands to enhance their marketing and retention strategies. Trusted by 3000+ eCommerce stores and top brands like Dot & Key, Durex, Seiko, etc. It helps you to engage your buyers and drive sales for your business. With gamified features like Spin-to-win, Opt-in forms, and Countdown timers you can effortlessly grow your subscriber base by 10X.

Pros

  • Customer Support
  • Helpful

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency