ControlUp vs. Thena
A side-by-side comparison based on G2 review data.
| Metric | ControlUp | Thena |
|---|---|---|
| Overall rating | 4.7 | 4.9 |
| Review count | 11 | 65 |
| Ease of use | 9.0 | 9.6 |
| Ease of setup | 9.4 | 9.7 |
| Quality of support | 9.8 | 9.7 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 81.818182 | 93.846154 |
| Small Business | 18.2% | 58.5% |
| Mid-Market | 27.3% | 38.5% |
| Enterprise | 54.5% | 3.1% |
| Total page views | 366 | 249 |
| Total LLM citations | 2,208 | 1,847 |
ControlUp
ControlUp is an end-to-end Digital Experience Monitoring & Optimization platform that allows you to see the overall health status of your entire EUC environment, end-to-end, in real time, from any workspace and from any location.. It delivers rapid root cause analysis and remediation, as well as powerful historical views of complex IT infrastructure.
Thena
Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.
- Efficiency
- Ticket Management
- Case Management
- Visibility
- Integrations
- Customer Satisfaction