G2 Vendor Directory

Connectly.ai vs. SMS-Magic

A side-by-side comparison based on G2 review data.

MetricConnectly.ai

by Connectly

SMS-Magic

by SMS Magic

Overall rating4.74.0
Review count17115
Ease of use9.68.6
Ease of setup9.68.2
Quality of support9.98.4
Meets requirements9.48.7
NPS87.540.869565
Small Business40.0%61.1%
Mid-Market46.7%35.4%
Enterprise13.3%3.5%
Total page views75473
Total LLM citations2252,485

Connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

Pros

  • Ease of Use
  • Helpful
  • Customer Engagement
  • Staff Support
  • Intuitive
  • Customer Support

SMS-Magic

Conversive (formerly SMS Magic) is a CRM-native messaging that grows into intelligent customer engagement It helps enterprises engage customers across SMS, WhatsApp, and other messaging channels directly from Salesforce and Zoho. It starts with compliant, high-volume messaging and scales into conversational workflows, lifecycle automation, and AI-assisted engagement. For years, organizations have used SMS Magic to power CRM-native communication at scale.

Pros

  • Business Enhancement
  • Ease of Use
  • Integrations
  • Time-Saving
  • Customer Support
  • Efficiency