G2 Vendor Directory

Connectly.ai vs. Gupshup

A side-by-side comparison based on G2 review data.

MetricConnectly.ai

by Connectly

Gupshup

by Gupshup

Overall rating4.74.4
Review count1767
Ease of use9.69.0
Ease of setup9.69.0
Quality of support9.98.7
Meets requirements9.49.1
NPS87.566.666667
Small Business40.0%23.9%
Mid-Market46.7%46.3%
Enterprise13.3%29.9%
Total page views75932
Total LLM citations2258,649

Connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

Pros

  • Ease of Use
  • Helpful
  • Customer Engagement
  • Staff Support
  • Intuitive
  • Customer Support

Gupshup

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, Akzo Nobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients. With a single messaging API for 30+ channels across voice, text, and chat, the Gupshup Conversation Cloud powers over 10 billion messages per month.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Integrations
  • Features
  • Staff Support