G2 Vendor Directory

Connectly.ai vs. 360Dialog

A side-by-side comparison based on G2 review data.

MetricConnectly.ai

by Connectly

360Dialog

by 360Dialog

Overall rating4.74.7
Review count17147
Ease of use9.69.3
Ease of setup9.69.2
Quality of support9.99.7
Meets requirements9.49.5
NPS87.584.285714
Small Business40.0%79.9%
Mid-Market46.7%19.4%
Enterprise13.3%0.7%
Total page views751,939
Total LLM citations22534,482

Connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

Pros

  • Ease of Use
  • Helpful
  • Customer Engagement
  • Staff Support
  • Intuitive
  • Customer Support

360Dialog

360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.

Pros

  • Ease of Use
  • Easy Integrations
  • User Interface
  • Features
  • Customer Support