Create vs. Symtrain

Create by Confirm (formerly Learning Pool) Create (formerly Elucidat Create) is an e-learning authoring solution that helps organizations create, update, translate, and understand digital learning content at scale. Creating great learning is only half the challenge. Keeping it current, consistent, on-brand, and relevant across teams, languages, and markets is where the work really adds up. Create brings AI-assisted authoring, templates, collaboration, translation, asset management, and analytics together so teams can create and maintain learning without starting from scratch every time.

SymTrain's AI Coaching automates agent training and coaching for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empanthy, etc.), application navigation, and conversation content.