G2 Vendor Directory

Cloud Softphone vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

VirtualPBX

by VirtualPBX

Overall rating4.84.2
Review count1635
Ease of use9.58.5
Ease of setup9.47.6
Quality of support9.38.8
Meets requirements9.28.5
NPS87.554.285714
Small Business37.5%97.1%
Mid-Market43.8%2.9%
Enterprise18.8%0.0%
Total page views57272
Total LLM citations82447

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    VirtualPBX

    We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

    Pros

    • Customer Support
    • Helpful
    • Customer Service
    • Navigation Ease
    • Quick Setup
    • Efficiency