Cloud Softphone vs. Ultatel
A side-by-side comparison based on G2 review data.
| Metric | Cloud Softphone | Ultatel |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 16 | 54 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.4 | 9.4 |
| Quality of support | 9.3 | 9.6 |
| Meets requirements | 9.2 | 9.5 |
| NPS | 87.5 | 79.62963 |
| Small Business | 37.5% | 74.1% |
| Mid-Market | 43.8% | 24.1% |
| Enterprise | 18.8% | 1.9% |
| Total page views | 57 | 1,061 |
| Total LLM citations | 82 | 1,833 |
Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.
Ultatel
Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.
- Customer Support
- Customer Service
- Reliability
- Helpful
- Ease of Use
- Call Recording