G2 Vendor Directory

Cloud Softphone vs. Squaretalk

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Squaretalk

by Squaretalk

Overall rating4.84.8
Review count16149
Ease of use9.59.5
Ease of setup9.49.5
Quality of support9.39.4
Meets requirements9.29.1
NPS87.585.810811
Small Business37.5%42.3%
Mid-Market43.8%55.7%
Enterprise18.8%2.0%
Total page views571,382
Total LLM citations822,332

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Squaretalk

    Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.

    Pros

    • Ease of Use
    • Reliability
    • Efficiency
    • Automation
    • Features
    • Helpful