G2 Vendor Directory

Cloud Softphone vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Softphone.Pro

by Softphone.Pro

Overall rating4.84.6
Review count1666
Ease of use9.59.3
Ease of setup9.49.3
Quality of support9.38.6
Meets requirements9.29.3
NPS87.578.461538
Small Business37.5%83.1%
Mid-Market43.8%16.9%
Enterprise18.8%0.0%
Total page views57162
Total LLM citations82475

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Softphone.Pro

    VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

    Pros

    • Easy Integration
    • Ease of Use
    • Easy Setup
    • Easy Implementation
    • Intuitive
    • User-Friendly