G2 Vendor Directory

Cloud Softphone vs. Podium

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Podium

by Podium

Overall rating4.84.5
Review count162,155
Ease of use9.59.4
Ease of setup9.49.2
Quality of support9.39.1
Meets requirements9.29.2
NPS87.571.621622
Small Business37.5%61.1%
Mid-Market43.8%34.2%
Enterprise18.8%4.7%
Total page views576,056
Total LLM citations8276,684

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Podium

    Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.

    Pros

    • Ease of Use
    • Helpful
    • Communication
    • Easy Communication
    • Customer Support
    • Useful