Cloud Softphone vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | Cloud Softphone | Nextiva |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 16 | 3,685 |
| Ease of use | 9.5 | 8.9 |
| Ease of setup | 9.4 | 8.7 |
| Quality of support | 9.3 | 9.2 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 87.5 | 67.041404 |
| Small Business | 37.5% | 76.7% |
| Mid-Market | 43.8% | 22.1% |
| Enterprise | 18.8% | 1.2% |
| Total page views | 57 | 8,328 |
| Total LLM citations | 82 | 15,292 |
Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service