Cloud Softphone vs. KrispCall
A side-by-side comparison based on G2 review data.
| Metric | Cloud Softphone | KrispCall |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 16 | 391 |
| Ease of use | 9.5 | 9.4 |
| Ease of setup | 9.4 | 9.4 |
| Quality of support | 9.3 | 9.2 |
| Meets requirements | 9.2 | 9.1 |
| NPS | 87.5 | 73.316062 |
| Small Business | 37.5% | 80.0% |
| Mid-Market | 43.8% | 19.5% |
| Enterprise | 18.8% | 0.5% |
| Total page views | 57 | 3,376 |
| Total LLM citations | 82 | 8,386 |
Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.
KrispCall
KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.
- Ease of Use
- Customer Support
- Helpful
- Reliability
- Call Quality
- Call Recording