G2 Vendor Directory

Cloud Softphone vs. iPlum

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

iPlum

by iplum

Overall rating4.84.3
Review count16201
Ease of use9.58.8
Ease of setup9.48.2
Quality of support9.38.6
Meets requirements9.29.3
NPS87.551.741294
Small Business37.5%96.9%
Mid-Market43.8%1.6%
Enterprise18.8%1.6%
Total page views571,553
Total LLM citations825,741

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    iPlum

    Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.

    Pros

    • Ease of Use
    • HIPAA Compliance
    • Privacy
    • Easy Setup
    • Text Messaging
    • Features