G2 Vendor Directory

Cloud Softphone vs. Intermedia Unite

A side-by-side comparison based on G2 review data.

MetricCloud Softphone

by Acrobits

Intermedia Unite

by Intermedia

Overall rating4.84.5
Review count16523
Ease of use9.59.2
Ease of setup9.49.1
Quality of support9.38.9
Meets requirements9.29.1
NPS87.566.468254
Small Business37.5%67.3%
Mid-Market43.8%20.8%
Enterprise18.8%11.9%
Total page views57657
Total LLM citations823,450

Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.

Pros

    Intermedia Unite

    Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations.

    Pros

    • Ease of Use
    • Customer Support
    • Customer Service
    • Intuitive
    • Reliability
    • Quick Setup