Cloud Softphone vs. CallTower
A side-by-side comparison based on G2 review data.
| Metric | Cloud Softphone | CallTower |
|---|---|---|
| Overall rating | 4.8 | 4.3 |
| Review count | 16 | 388 |
| Ease of use | 9.5 | 8.9 |
| Ease of setup | 9.4 | 8.7 |
| Quality of support | 9.3 | 8.9 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 87.5 | 53.926702 |
| Small Business | 37.5% | 25.2% |
| Mid-Market | 43.8% | 63.3% |
| Enterprise | 18.8% | 11.5% |
| Total page views | 57 | 937 |
| Total LLM citations | 82 | 1,241 |
Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.
CallTower
Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.
- Customer Support
- Helpful
- Reliability
- Ease of Use
- Customer Service
- Easy Setup