Cloud Softphone vs. Aircall
A side-by-side comparison based on G2 review data.
| Metric | Cloud Softphone | Aircall |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 16 | 1,681 |
| Ease of use | 9.5 | 9.3 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 9.3 | 8.8 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 87.5 | 66.788544 |
| Small Business | 37.5% | 55.0% |
| Mid-Market | 43.8% | 41.0% |
| Enterprise | 18.8% | 4.0% |
| Total page views | 57 | 5,460 |
| Total LLM citations | 82 | 31,209 |
Cloud Softphone
Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs.
Aircall
Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.
- Ease of Use
- Easy Integration
- Features
- Reliability
- Call Recording
- Intuitive