G2 Vendor Directory

ClickConnector vs. LivePerson

A side-by-side comparison based on G2 review data.

MetricClickConnector

by Click Connector

LivePerson

by LivePerson

Overall rating4.74.3
Review count22207
Ease of use9.88.6
Ease of setup9.78.3
Quality of support9.58.5
Meets requirements9.98.7
NPS90.4761958.378378
Small Business50.0%25.2%
Mid-Market36.4%41.6%
Enterprise13.6%33.2%
Total page views291,153
Total LLM citations147,933

ClickConnector

ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the perfect blend of ChatBot workflows, AI, and human support/

Pros

  • Customer Support
  • Automation
  • Efficiency
  • Ease of Use
  • Integrations
  • Helpful

LivePerson

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises.

Pros

  • Features
  • Ease of Use
  • Helpful
  • Artificial Intelligence
  • Efficiency
  • Customer Engagement