G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. Zoiper

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

Zoiper

by Zoiper.com

Overall rating4.44.4
Review count11153
Ease of use8.49.3
Ease of setup7.49.0
Quality of support8.88.7
Meets requirements9.29.0
NPS57.69230857.692308
Small Business6.3%52.8%
Mid-Market48.6%39.6%
Enterprise45.0%7.5%
Total page views199142
Total LLM citations486954

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience.

Pros

  • Ease of Use
  • Easy Integrations
  • Features
  • Easy Setup
  • Affordable