G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. XTIUM Unified Communications as a Service

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

XTIUM Unified Communications as a Service

by Xtium

Overall rating4.44.2
Review count11170
Ease of use8.48.7
Ease of setup7.48.8
Quality of support8.89.1
Meets requirements9.28.7
NPS57.69230843.478261
Small Business6.3%20.0%
Mid-Market48.6%64.3%
Enterprise45.0%15.7%
Total page views199117
Total LLM citations486132

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

XTIUM Unified Communications as a Service

XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard.

Pros

  • Reliability
  • Communication
  • Virtual Communication
  • Remote Work
  • Team Collaboration
  • Customer Support