G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. @work

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

@work

by eUnite

Overall rating4.44.5
Review count11126
Ease of use8.49.3
Ease of setup7.47.9
Quality of support8.89.3
Meets requirements9.29.2
NPS57.69230873.076923
Small Business6.3%41.7%
Mid-Market48.6%33.3%
Enterprise45.0%25.0%
Total page views199157
Total LLM citations486318

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

@work

@work is a secure workplace collaboration suite designed to bring your whole company together at an optimum value.

Pros

  • Convenience
  • Security
  • Efficiency
  • Ease of Use
  • Task Management