Cisco Unified Communications Manager (CallManager) vs. VirtualPBX
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | VirtualPBX |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 111 | 35 |
| Ease of use | 8.4 | 8.5 |
| Ease of setup | 7.4 | 7.6 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 9.2 | 8.5 |
| NPS | 57.692308 | 54.285714 |
| Small Business | 6.3% | 97.1% |
| Mid-Market | 48.6% | 2.9% |
| Enterprise | 45.0% | 0.0% |
| Total page views | 199 | 272 |
| Total LLM citations | 486 | 447 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
VirtualPBX
We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.
- Customer Support
- Helpful
- Customer Service
- Navigation Ease
- Quick Setup
- Efficiency