Cisco Unified Communications Manager (CallManager) vs. Thirdlane Connect
A side-by-side comparison based on G2 review data.
| Metric | Cisco Unified Communications Manager (CallManager) | Thirdlane Connect |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 111 | 27 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.4 | 8.1 |
| Quality of support | 8.8 | 8.3 |
| Meets requirements | 9.2 | 8.6 |
| NPS | 57.692308 | 42.857143 |
| Small Business | 6.3% | 47.8% |
| Mid-Market | 48.6% | 30.4% |
| Enterprise | 45.0% | 21.7% |
| Total page views | 199 | 360 |
| Total LLM citations | 486 | 92 |
Cisco Unified Communications Manager (CallManager)
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.
- Video Conferencing
- Reliability
- Communication
- Customer Service
- Messaging Features
- Chat Feature
Thirdlane Connect
Thirdlane Connect is a white-label team collaboration tool with voice, omnichannel messaging, and video for MSPs, service providers, and telecom resellers on Thirdlane’s multi-tenant UCaaS platform. Deliver branded calling, chat, and meetings across web, desktop, and mobile with APIs and CRM integrations.
- Ease of Use
- Easy Communication
- Reliability
- Intuitive
- Easy Setup
- Communication