G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. NUACOM

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

NUACOM

by NUACOM

Overall rating4.44.8
Review count111318
Ease of use8.49.5
Ease of setup7.49.5
Quality of support8.89.8
Meets requirements9.29.6
NPS57.69230886.163522
Small Business6.3%93.1%
Mid-Market48.6%6.9%
Enterprise45.0%0.0%
Total page views1994,235
Total LLM citations4861,724

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

NUACOM

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Service
  • Implementation Ease