G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. ITC Cloud

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

ITC Cloud

by In-Telecom

Overall rating4.44.4
Review count11120
Ease of use8.49.2
Ease of setup7.49.1
Quality of support8.89.6
Meets requirements9.28.9
NPS57.69230857.894737
Small Business6.3%45.0%
Mid-Market48.6%45.0%
Enterprise45.0%10.0%
Total page views19927
Total LLM citations48611

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency