G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. Intermedia Unite

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

Intermedia Unite

by Intermedia

Overall rating4.44.5
Review count111523
Ease of use8.49.2
Ease of setup7.49.1
Quality of support8.88.9
Meets requirements9.29.1
NPS57.69230866.468254
Small Business6.3%67.3%
Mid-Market48.6%20.8%
Enterprise45.0%11.9%
Total page views199657
Total LLM citations4863,450

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

Intermedia Unite

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations.

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Intuitive
  • Reliability
  • Quick Setup