G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. Infinite Connect

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

Infinite Connect

by Xcyte Digital

Overall rating4.44.8
Review count11112
Ease of use8.49.8
Ease of setup7.49.5
Quality of support8.89.8
Meets requirements9.210.0
NPS57.69230891.666667
Small Business6.3%91.7%
Mid-Market48.6%8.3%
Enterprise45.0%0.0%
Total page views19939
Total LLM citations48619

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

Infinite Connect

All-in-one hosted unified communications platform that enables your team to work from anywhere. With reliable voice, video, and messaging integrated in one solution, we connect you wherever you are — and however you need.

Pros