G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. FluentStream Technologies

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

FluentStream Technologies

by FluentStream Technologies

Overall rating4.44.8
Review count11113
Ease of use8.49.3
Ease of setup7.49.1
Quality of support8.89.6
Meets requirements9.29.4
NPS57.692308100
Small Business6.3%92.3%
Mid-Market48.6%7.7%
Enterprise45.0%0.0%
Total page views19932
Total LLM citations48638

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

FluentStream Technologies

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location.

Pros

  • Calling Features
  • Ease of Use
  • Voicemail Features
  • File Sharing
  • Call Quality
  • Call Recording