G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. EnableX

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

EnableX

by VCLOUDX

Overall rating4.44.6
Review count111190
Ease of use8.49.1
Ease of setup7.49.1
Quality of support8.89.1
Meets requirements9.29.2
NPS57.69230873.529412
Small Business6.3%51.6%
Mid-Market48.6%31.1%
Enterprise45.0%17.4%
Total page views19992
Total LLM citations486130

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

EnableX

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger.

Pros

  • Ease of Use
  • Easy Integration
  • Easy Integrations
  • Video Quality
  • Easy Setup
  • Video Conferencing