G2 Vendor Directory

Cisco Unified Communications Manager (CallManager) vs. 2600Hz

A side-by-side comparison based on G2 review data.

MetricCisco Unified Communications Manager (CallManager)

by Cisco

2600Hz

by 2600Hz

Overall rating4.44.3
Review count11122
Ease of use8.49.2
Ease of setup7.47.9
Quality of support8.88.1
Meets requirements9.28.7
NPS57.69230854.545455
Small Business6.3%85.7%
Mid-Market48.6%14.3%
Enterprise45.0%0.0%
Total page views19949
Total LLM citations48669

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature

2600Hz

2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distributed multi-tenant platform called KAZOO lets our partners do business their way, empowering them to customize every part of their UC solution including pricing, branding, customer offerings and more. With thoughtfully engineered tools built by leaders in the telecom industry, KAZOO offers feature-rich UCaaS, CPaaS, CCaaS, mobile, and remote collaboration solutions.

Pros