G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. Telnyx CPaaS

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

Telnyx CPaaS

by Telnyx

Overall rating4.04.7
Review count12528
Ease of use8.59.3
Ease of setup6.79.1
Quality of support9.09.3
Meets requirements9.29.5
NPS16.66666783.757339
Small Business16.7%80.8%
Mid-Market33.3%16.3%
Enterprise50.0%2.8%
Total page views701,236
Total LLM citations3218,225

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

Telnyx CPaaS

Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors.

Pros

  • Customer Support
  • Ease of Use
  • Customer Service
  • Easy Setup
  • Easy Integration
  • Pricing