G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

Softphone.Pro

by Softphone.Pro

Overall rating4.04.6
Review count1266
Ease of use8.59.3
Ease of setup6.79.3
Quality of support9.08.6
Meets requirements9.29.3
NPS16.66666778.461538
Small Business16.7%83.1%
Mid-Market33.3%16.9%
Enterprise50.0%0.0%
Total page views70162
Total LLM citations32475

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

Softphone.Pro

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

Pros

  • Easy Integration
  • Ease of Use
  • Easy Setup
  • Easy Implementation
  • Intuitive
  • User-Friendly