G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

Nextiva

by Nextiva

Overall rating4.04.5
Review count123,685
Ease of use8.58.9
Ease of setup6.78.7
Quality of support9.09.2
Meets requirements9.29.2
NPS16.66666767.041404
Small Business16.7%76.7%
Mid-Market33.3%22.1%
Enterprise50.0%1.2%
Total page views708,328
Total LLM citations3215,292

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service