G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. KrispCall

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

KrispCall

by KrispCall

Overall rating4.04.5
Review count12391
Ease of use8.59.4
Ease of setup6.79.4
Quality of support9.09.2
Meets requirements9.29.1
NPS16.66666773.316062
Small Business16.7%80.0%
Mid-Market33.3%19.5%
Enterprise50.0%0.5%
Total page views703,376
Total LLM citations328,386

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

KrispCall

KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Call Quality
  • Call Recording