G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. CallTower

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

CallTower

by CallTower

Overall rating4.04.3
Review count12388
Ease of use8.58.9
Ease of setup6.78.7
Quality of support9.08.9
Meets requirements9.29.2
NPS16.66666753.926702
Small Business16.7%25.2%
Mid-Market33.3%63.3%
Enterprise50.0%11.5%
Total page views70937
Total LLM citations321,241

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

CallTower

Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.

Pros

  • Customer Support
  • Helpful
  • Reliability
  • Ease of Use
  • Customer Service
  • Easy Setup