G2 Vendor Directory

Cisco Hosted Collaboration Solution vs. Aircall

A side-by-side comparison based on G2 review data.

MetricCisco Hosted Collaboration Solution

by AT&T Inc.

Aircall

by Aircall

Overall rating4.04.4
Review count121,681
Ease of use8.59.3
Ease of setup6.79.1
Quality of support9.08.8
Meets requirements9.29.0
NPS16.66666766.788544
Small Business16.7%55.0%
Mid-Market33.3%41.0%
Enterprise50.0%4.0%
Total page views705,460
Total LLM citations3231,209

Cisco Hosted Collaboration Solution

AT&T can deliver a rich array of PBX/IP Telephony features, IP Phone, video phone and soft phone support for making calls over the public switched telephone network, or over the computer via IP, Single Number Reach on wired and wireless devices to reduce missed calls, Voicemail and Unified Messaging to capture your voice messages and make them available via an email message, Presence and collaboration to quickly locate and connect with contacts

Pros

  • Features
  • Reliability
  • Options Variety

Aircall

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.

Pros

  • Ease of Use
  • Easy Integration
  • Features
  • Reliability
  • Call Recording
  • Intuitive