G2 Vendor Directory

Cisco Gatekeeper/Multimedia Conference Manager vs. EverAfter

A side-by-side comparison based on G2 review data.

MetricCisco Gatekeeper/Multimedia Conference Manager

by Cisco

EverAfter

by Base

Overall rating4.64.6
Review count11162
Ease of use9.78.9
Ease of setup0.08.5
Quality of support9.99.7
Meets requirements9.38.8
NPS72.72727371.698113
Small Business27.3%24.7%
Mid-Market0.0%62.7%
Enterprise72.7%12.7%
Total page views31545
Total LLM citations02,158

Cisco Gatekeeper/Multimedia Conference Manager

The Cisco Multimedia Conference Manager (MCM) feature bundle includes two features: the Cisco IOS H.323 Gatekeeper and the MCM Proxy. The Cisco IOS Gatekeeper described below is a supported feature in the Cisco IOS platforms. However, the MCM Proxy function has been superseded by the more powerful Cisco Multiservice IP-to-IP Gateway.

Pros

    EverAfter

    EverAfter helps companies turn onboarding and post sale programs into a digital experience inside the product. Customers see clear milestones, know what to do next, and move through adoption with visible progress instead of static documents or external tools. AI is deeply embedded to personalize steps, adapt guidance in real time, and help customers reach value faster while continuing to move forward.

    Pros

    • Ease of Use
    • Customer Support
    • Customization
    • Intuitive
    • Customizability
    • Customer Success