Cisco Gatekeeper/Multimedia Conference Manager vs. Crikle
A side-by-side comparison based on G2 review data.
| Metric | Cisco Gatekeeper/Multimedia Conference Manager | Crikle |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 11 | 15 |
| Ease of use | 9.7 | 8.9 |
| Ease of setup | 0.0 | 10.0 |
| Quality of support | 9.9 | 9.0 |
| Meets requirements | 9.3 | 8.7 |
| NPS | 72.727273 | 40 |
| Small Business | 27.3% | 50.0% |
| Mid-Market | 0.0% | 28.6% |
| Enterprise | 72.7% | 21.4% |
| Total page views | 31 | 29 |
| Total LLM citations | 0 | 13 |
Cisco Gatekeeper/Multimedia Conference Manager
The Cisco Multimedia Conference Manager (MCM) feature bundle includes two features: the Cisco IOS H.323 Gatekeeper and the MCM Proxy. The Cisco IOS Gatekeeper described below is a supported feature in the Cisco IOS platforms. However, the MCM Proxy function has been superseded by the more powerful Cisco Multiservice IP-to-IP Gateway.
Crikle
Crikle is a multichannel customer engagement software that better connects you to those who need your expertise the most, whether they’re on your website, on social media or want to schedule a call with you. Meet your customers where they are and let them choose how they want to communicate with you; via video or voice - on any channel. Close the gap between their expectations and experiences, ensuring customer loyalty and turning customers into ambassadors.
- Scheduling Ease