G2 Vendor Directory

Cisco Webex Support vs. RemotePC

A side-by-side comparison based on G2 review data.

MetricCisco Webex Support

by Cisco

RemotePC

by IDrive

Overall rating4.24.7
Review count44706
Ease of use8.99.6
Ease of setup8.89.5
Quality of support9.09.3
Meets requirements8.89.5
NPS45.23809583.618234
Small Business29.5%90.7%
Mid-Market25.0%7.3%
Enterprise45.5%2.0%
Total page views1052,032
Total LLM citations1159,707

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. RemotePC lets you access your remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Affordable
  • Remote Access
  • Mobile Compatibility