G2 Vendor Directory

Cisco Webex Support vs. Kasm Workspaces

A side-by-side comparison based on G2 review data.

MetricCisco Webex Support

by Cisco

Kasm Workspaces

by Kasm Technologies Inc

Overall rating4.24.7
Review count4449
Ease of use8.99.6
Ease of setup8.89.4
Quality of support9.09.6
Meets requirements8.89.2
NPS45.23809585.714286
Small Business29.5%75.5%
Mid-Market25.0%14.3%
Enterprise45.5%10.2%
Total page views105894
Total LLM citations1159,788

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive

Kasm Workspaces

The Next-Generation Workspace: Web-Native. Zero-Trust. Hyperconverged. Kasm provides capabilities not possible with your legacy workspace provider: a modern foundation for integrations, devops-enabled automation for deployment speed, data-loss-prevention controls for cybersecurity, and freedom of choice across cloud/hypervisor/infrastructure to escape vendor-lock.

Pros

  • Affordable
  • User-Friendly
  • Customer Support
  • Ease of Use
  • Time Efficiency
  • Easy Deployment