G2 Vendor Directory

Cisco Webex Support vs. Getscreen.me

A side-by-side comparison based on G2 review data.

MetricCisco Webex Support

by Cisco

Getscreen.me

by Getscreen.me

Overall rating4.24.8
Review count44264
Ease of use8.99.5
Ease of setup8.89.5
Quality of support9.09.3
Meets requirements8.89.4
NPS45.23809584.615385
Small Business29.5%90.9%
Mid-Market25.0%8.3%
Enterprise45.5%0.8%
Total page views105309
Total LLM citations1151,714

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive

Getscreen.me

Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, Linux and Android devices. Remote access for a two clicks! All service plans offer two-factor authorization in the personal account via e-mail, Telegram and Google Authenticator. Availibable session recordings and connection history.

Pros

  • Ease of Use
  • Remote Access
  • Easy Setup
  • Easy to Access
  • Intuitive Interface
  • Easy Connection