Cisco Webex Support vs. Devolutions Remote Desktop Manager
A side-by-side comparison based on G2 review data.
| Metric | Cisco Webex Support | Devolutions Remote Desktop Manager |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 44 | 199 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.8 | 9.1 |
| Quality of support | 9.0 | 9.1 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 45.238095 | 84.102564 |
| Small Business | 29.5% | 42.6% |
| Mid-Market | 25.0% | 40.6% |
| Enterprise | 45.5% | 16.8% |
| Total page views | 105 | 538 |
| Total LLM citations | 115 | 7,352 |
Cisco Webex Support
Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.
- Ease of Use
- Mobile Compatibility
- Remote Support
- Remote Control
- Intuitive
Devolutions Remote Desktop Manager
Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments.
- Mobile Compatibility
- Remote Access
- Password Management
- Easy Access
- Integrations
- Cross-Platform